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Support
Pick an app for its FAQs, or send us a message below.
General questions
Who is ETX Labs?+
ETX Labs is an independent app studio based in Colorado. We build iPhone apps for training, playing, planning, and understanding your own screen time.
Do your apps have ads?+
No. None of our apps show ads or track you across other apps and websites, and we never sell your data.
How do I cancel a subscription?+
All of our subscriptions go through Apple. On your iPhone, open Settings → [your name] → Subscriptions, pick the app and tap Cancel.
How do I get a refund?+
Apple handles all payments and refunds for our apps. Request one at reportaproblem.apple.com.
How do I delete my data?+
It depends on the app. Each app's Support page explains exactly how, and you can always email us and we'll take care of it.
How fast do you reply?+
We read every message and usually reply within a day or two.
No matches. Try different words, or send us a message.
Delete your data
How to erase your data in each app:
- NightCrew: Settings (tap your avatar) → Delete account
- LAUNCH: Settings → Data & account → Delete my account
- ReScroll: email us to delete your account
- Reps: Profile → Start over (nothing is stored on our side)
- ETX Arcade: delete the app (nothing is stored on our side)