ReScroll
How can we help?
Answers to common questions about ReScroll. Can't find yours? Send us a message.
How do I get my data export?+
Instagram, TikTok and YouTube each have an official "download your data" tool. ReScroll walks you through exactly where to find it. Once the file is ready, import it into ReScroll.
Does ReScroll log into my accounts?+
No. ReScroll never logs into, scrapes or connects to Instagram, TikTok or YouTube. It only reads the export file you choose to import.
Is my social media data uploaded anywhere?+
No. Your import is processed entirely on your device. We don't upload it, see it, or keep a copy.
Why don't some numbers look right?+
Export formats are set by each platform and can change without notice. If something looks off, send us a message and tell us which platform it came from.
How do I remove imported data?+
Go to Settings > Manage Imported Data. It's deleted from your device immediately.
How do I delete my account?+
Email us and we'll remove your record from our database.
How do I cancel Premium?+
Go to your iPhone's Settings > [your name] > Subscriptions. Refunds are handled by Apple.
Is ReScroll made by Instagram, TikTok or YouTube?+
No. ReScroll is an independent app made by ETX Labs.
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Still stuck?
Tell us what's going on and we'll get back to you, usually within a day or two.