LAUNCH
How can we help?
Answers to common questions about LAUNCH. Can't find yours? Send us a message.
Do I need an account?+
No. Just enter your name and start. LAUNCH signs you in with an anonymous ID and backs up your projects to the cloud.
Who is Apollo?+
Apollo is LAUNCH's AI co-pilot. It builds your plans, runs deep dives and answers your questions.
What does each plan include?+
Launchpad (free): 1 project, 3 AI plans, 3 deep dives, 25 messages a month. Orbit: 5 projects, 25 plans, 30 deep dives, 300 messages. Infinity: unlimited, subject to fair use.
When do my AI allowances reset?+
On the 1st of each month.
Are my projects used to train AI?+
No. Your projects aren't used to train AI models, and Anthropic doesn't use requests to train its models either.
Why was my request blocked?+
LAUNCH can't be used to plan anything harmful or illegal. If a request trips our safety filter, it's blocked and we record only the category, never your text. If you think it was a mistake, send us a message.
How do I delete my account?+
Go to Settings → Data & account → Delete my account. This removes your account, cloud backup, projects and AI history from our servers.
Does deleting my account cancel my subscription?+
No. Cancel your subscription separately in Settings → Apple ID → Subscriptions.
Can I trust Apollo's answers?+
Apollo's plans, prices and estimates are generated by AI and can be wrong. They aren't professional advice, so check important details before relying on them or spending money.
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Still stuck?
Tell us what's going on and we'll get back to you, usually within a day or two.